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iSupport Application Unavailable

07/17/2017: START TIME: 7/17/2017 5:00:00 PM

EXPECTED END TIME: 7/17/2017 7:00:00 PM


PEOPLE/GROUPS AFFECTED:
Faculty
Staff
Students

SCHEDULED DOWNTIME DETAILS:

iSupport will not be available during the upgrade period.

ADDITIONAL INFORMATION:
iSupport is the application used by the OSU-IT Helpdesk and others to handle and track customer contacts.

NOTES FOR TECHNICIANS:
iSupport will be upgraded from version 15.0 to 15.0.4.3.


  
Campuses Affected:
  • OSU-Stillwater
  • OSU-Tulsa
  • OSU Center for Health Services
  • OSU-Institute of Technology
  • OSU-Oklahoma City
  • Connors State College
  • Langston University
  • Panhandle State University
  • Northeastern Oklahoma A & M
  • Northern Oklahoma College at Stillwater
  •   
    Services Affected: Support Services: iSupport Services
      
    Announcement Contact Information:
    Name: IT Helpdesk
    Phone: 405-744-4357
    Email: helpdesk@okstate.edu
      
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