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Resolved - Banner INB

 
Resolved - 03/16/2017 19:54
03/16/2017 19:54
After further investigation, the Mozilla Firefox browser will not support, now or in the future, Java for Banner INB. Users are advised to use Internet Explorer or Safari browsers with Banner INB.
To access Banner INB on a Windows computer end users will need to use Internet Explorer ( not EDGE ), MAC end users will need to use Safari.
Original Outage - 03/08/2017 00:00 
IT Technicians have identified an outage where end users are unable to use the Firefox web browser to access Internet Native Banner ( Banner INB ). Firefox has ceased support for Java in the Web in the latest update causing Banner INB to fail to load.
 
04/07/2017 06:55
 
Faculty Staff
 
OSU-Stillwater
Panhandle State University
Connors State College
Langston University
OSU-Tulsa
Northern Oklahoma College at Stillwater
OSU-Institute of Technology
Northeastern Oklahoma A & M
OSU Center for Health Services
OSU-Oklahoma City
 
Banner INB
 
Update at: 3/16 9:00 am
 
To access Banner INB on a Windows computer end users will need to use Internet Explorer (not EDGE), MAC end users will need to use Safari.
 
IT Technicians are aware of the issue and are in contact with the vendor for their recommendations.
 
IT Helpdesk
405-744-4357
helpdesk@okstate.edu
 
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