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Resolved - WebClock and Card Swipe Time

 
Update - 06/01/2017 05:10 PM 
Some users of the TimePro webclock are having issues clocking in and or out. We are working with the vendor to resolve.
 
 
Staff Students
 
OSU-Tulsa
OSU-Stillwater
OSU Center for Health Services
 
Administrative Technology: Time and Attendance Tracking Services
 
9:00 a.m.6/2/2017
 
Some individuals are unable to clock in via webclock.okstate.edu this morning. Others are able to clock in without issue, but it appears the position is not recording properly. Card swipe is working properly.
 
This issue is related to yesterday's scheduled downtime: "TimePro will be down for maintenance. Time/Attendance card swipes and https://webclock.okstate.edu will be unavailable during the maintenance window." https://app.it.okstate.edu/itannounce/index.php/module/FullStory/action/FullStory?id=13469&From=Archive
Update - 06/01/2017 12:06 PM 
Some users of the TimePro webclock are having issues clocking in and or out. We are working with the vendor to resolve.
 
 
Staff Students
 
OSU-Stillwater
OSU Center for Health Services
OSU-Tulsa
 
Administrative Technology: Time and Attendance Tracking Services
 
Update: 6/1 3:00 PM
 
Some individuals are unable to clock in via webclock.okstate.edu this morning. Others are able to clock in without issue, but it appears the position is not recording properly. Card swipe is working properly.
 
Update Posted: 10:35 a.m. 6/1/2017 IT Technicians are aware of the issue and are continuing work to resolve the problem.
Update - 06/01/2017 10:40 AM 
Some users of the TimePro webclock are having issues clocking in and or out. We are working with the vendor to resolve.
 
 
Staff Students
 
OSU Center for Health Services
OSU-Stillwater
OSU-Tulsa
 
Administrative Technology: Time and Attendance Tracking Services
 
Update: 6/1 12:00 pm
 
Some individuals are unable to clock in via webclock.okstate.edu this morning. Others are able to clock in without issue, but it appears the position is not recording properly. Card swipe is working properly.
 
Update Posted: 10:35 a.m. 6/1/2017 IT Technicians are aware of the issue and are continuing work to resolve the problem.
Original Outage - 06/01/2017 
Some users of the TimePro webclock are having issues clocking in and or out. We are working with the vendor to resolve.
 
06/01/2017 09:26 AM
 
Staff Students
 
OSU-Stillwater
OSU-Tulsa
OSU Center for Health Services
 
Administrative Technology: Time and Attendance Tracking Services
 
Update: 6/1 10:00 AM
 
Some individuals are unable to clock in via webclock.okstate.edu this morning. Others are able to clock in without issue, but it appears the position is not recording properly. Card swipe is working properly.
 
This issue is related to yesterday's scheduled downtime: "TimePro will be down for maintenance. Time/Attendance card swipes and https://webclock.okstate.edu will be unavailable during the maintenance window." https://app.it.okstate.edu/itannounce/index.php/module/FullStory/action/FullStory?id=13469&From=Archive
 
IT Helpdesk
405-744-4357
helpdesk@okstate.edu
 
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