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Resolved - Unscheduled Outage - DNS Services

 
Resolved - 11/28/2017 15:15
11/28/2017 15:15
These services have been restored to full functionality. IT technicians will continue to monitor these services to ensure availability.
No additional information is available at this time.
Update - 11/28/2017 16:56 
These services have been restored to full functionality. IT technicians will continue to monitor these services to ensure availability.
 
 
Faculty Staff Students General Public
 
OSU-Tulsa
OSU Center for Health Services
OSU-Oklahoma City
Langston University
Northern Oklahoma College at Stillwater
Panhandle State University
OSU-Institute of Technology
OSU-Stillwater
Northeastern Oklahoma A & M
Connors State College
 
DNS Services
 
 
No additional information at this time.
 
There is currently a workaround of using the OSU VPN client for connection. Instructions for this are located at forhelp.okstate.edu under the category Network Services/Remote Access.
Update - 11/28/2017 12:08 
There is currently a workaround of using the OSU VPN client for connection. Instructions for this are located at forhelp.okstate.edu under the category Network Services/Remote Access.
 
 
Faculty Staff Students General Public
 
Panhandle State University
Northern Oklahoma College at Stillwater
Northeastern Oklahoma A & M
OSU Center for Health Services
OSU-Institute of Technology
OSU-Oklahoma City
Langston University
OSU-Stillwater
OSU-Tulsa
Connors State College
 
DNS Services
 
 
No additional information at this time.
 
This should be able to be resolved by having the client flush their DNS cache.
Update - 11/27/2017 17:21 
IT Technicians are aware of the issue and are continuing work to resolve the problem.
 
 
Faculty Staff Students General Public
 
OSU-Stillwater
Northeastern Oklahoma A & M
OSU-Institute of Technology
Panhandle State University
Northern Oklahoma College at Stillwater
OSU-Tulsa
OSU-Oklahoma City
Connors State College
Langston University
OSU Center for Health Services
 
DNS Services
 
11/28/2017 12:00
 
No additional information at this time.
 
This should be able to be resolved by having the client flush their DNS cache.
Update - 11/27/2017 13:55 
IT Technicians are aware of the issue and are continuing work to resolve the problem.
 
 
Faculty Staff Students General Public
 
OSU-Tulsa
OSU-Institute of Technology
Northern Oklahoma College at Stillwater
Panhandle State University
Northeastern Oklahoma A & M
OSU-Oklahoma City
OSU-Stillwater
OSU Center for Health Services
Connors State College
Langston University
 
DNS Services
 
 
No additional information at this time.
 
This should be able to be resolved by having the client flush their DNS cache.
Update - 11/22/2017 12:04 
There is currently a workaround of using the OSU VPN client for connection.
 
 
Faculty Staff Students General Public
 
OSU Center for Health Services
OSU-Oklahoma City
Connors State College
Northeastern Oklahoma A & M
Northern Oklahoma College at Stillwater
OSU-Institute of Technology
Panhandle State University
Langston University
OSU-Stillwater
OSU-Tulsa
 
DNS Services
 
 
No additional information at this time.
 
This should be able to be resolved by having the client flush their DNS cache.
Original Outage - 11/21/2017 08:15 
Due to DNS changes, ePrint may have become unavailable for some campuses after 11/21/2017 8:15 AM Tuesday. Campuses running their own DNS are the ones affected. Currently we are aware of issues at OSU-OKC, NEO, and Panhandle State.
 
11/27/2017 17:23
 
Faculty Staff Students General Public
 
OSU-Tulsa
OSU Center for Health Services
Langston University
Northeastern Oklahoma A & M
Connors State College
Northern Oklahoma College at Stillwater
OSU-Institute of Technology
OSU-Stillwater
OSU-Oklahoma City
Panhandle State University
 
DNS Services
 
 
No additional information at this time.
 
This should be able to be resolved by having the client flush their DNS cache.
 
IT Helpdesk
405-744-4357
helpdesk@okstate.edu
 
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